Terms & Conditions
Illegal activities and content
All services provided by Netmax Hosting may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any EU federal, province or city law is prohibited. This includes, but is not limited to: material we judge to be threatening obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Netmax Hosting from any claims resulting from the use of service which damages the subscriber or any other party.
Sites that promote any illegal activity or present content that may be damaging to Netmax Hosting , or any other server on the Internet are prohibited. Links to such material are also prohibited.
Examples of unacceptable content or links:
· Pirated software
· Hacker programs or archives
· Warez sites
· Hate speech related activities
· Child, juvenile, animal pornography and all related activities
NOTICE: If your account is found to contain or link to illegal activities such as described by, but not limited to these Terms of Service, Netmax Hosting reserves the right to terminate your account without further notice. No refund will be made for pre-paid terms if termination occurs following infringement of these Terms of Service, or if required by law enforcement agencies.
Any attempt to undermine or cause harm to a server or customer of Netmax Hosting is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account and all associated services may be terminated without further notice or refund.
By the Account Activation Date of each month, Netmax Hosting :
Deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month.
Invoices are generated 5 days prior to the original Account Activation Date, and payment shall be remitted to Netmax Hosting by no later than 10 days after a invoice notice. Netmax Hosting shall be entitled to immediately terminate this agreement for client's failure to make timely payments.In the event of payment failure, an automated invoice reminder will continue being sent. It is the customer's responsibility to provide an alternate payment method before the due date is reached. All late payments may result in account or service suspension.
Money back guarantee & refund policy
As Netmax Hosting offer a Free Trial Demo Accounts for most of the services, no refund or partial refund is available for any of the services as the client can try the service before his order.
If client has retained the services for longer than one month and has pre-paid Netmax Hosting for such services, refunds will not be issued for any unused portion of the lease, as your purchase benefits from a long-term rebate. Therefore, if a client's account is cancelled at any point during a 3 month, 6 month or one-year term, the client will not be entitled to a refund for the months remaining.
General Refund guidelines
We will not refund or credit under the following circumstances:
· Geo-location or mistake in location
· Failing to ask a question on the nature of our services, or a particular spec or configuration.
· Account termination or suspension due to non-following of our Terms of Service.
· Account termination or suspension due to any kind of illegal activity.
· Service termination or suspension due to non-payment, or late payment of any services, licenses, or add-ons attached to said services
· Changing your mind
Violations of these Acceptable Use Policies should be forwarded to [email protected] All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation or termination.
As our hosting services are solely self-managed, the customer is fully responsible for data backup. Netmax Hosting cannot be held liable for system down times, network or hardware failures or data loss, nor can Netmax Hosting be held accountable for any loss on projected income due to system down times, network or hardware failures or data loss.